FAQ

FAQ

  • When will my order arrive?
  • Please allow up to 2-3 weeks for your order to arrive

  • Can we order more than one product?
  • Yes you can order anything you want, there is no limit per client.

    Do you refund shipping fees?

    Shipping fees are non-refundable

    When will my order be shipped?

    All items shipped within 3 working days (Mon - Fri)

    How do I know my package has shipped and is on its way?

    Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.

    I got my order, but an item is missing/defective/not what I ordered. What do I do?

    Once you receive your order, thoroughly check your delivered items immediately. If you believe an item is missing/defective/not part of your order, you must contact our customer care department within two days of received and let us know.